Mollom/Spam Filter Going Nuts

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Mollom/Spam Filter Going Nuts

Hey folks,

A number of you have reported issues with the spam filter lately (Mollom). I've contacted their support with some of the examples of mis-flagged posts to see if they can help.

In the meantime, I've also tweaked some settings here to see if it helps. I apologize for the issues, and thank you for your patience while I find a fix!

Dan Fedor - Founder, Blue Bottle Games

FYI, Mollom has replied to my support request with the following:

Thank you for letting us know about the abnormal spam-flagging behavior that you were experiencing. Modifications have been made to the spam protection algorithm, that was too aggressive and resulted in the blocking of legitimate content. We believe these adjustments should address the problem. If you continue to experience problems with legitimate content being blocked, please let us know.

I'll keep an eye on the site logs, just to see what the Mollom activity looks like. Hopefully, this gets us back on track. Again, I apologize for the issues!

Dan Fedor - Founder, Blue Bottle Games

Ok, 24 hours later, the new spam filter hasn't gobbled any legitimate posts. A few spam posts slipped through, though, so I'm dialing up the settings. Fingers crossed!

Dan Fedor - Founder, Blue Bottle Games