Missing files and i cant reaquire them

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Missing files and i cant reaquire them

It keeps saying Unable to retrieve image: ItmSWLaptopGPS.png row: 278 and it always stops at 33% loaded. I also have my 0 folder missing and ive reinstalled the game 3 times and verified the game files at least 7 times. Could use the help as quickly as possible.

Is anyone gonna help me or what! it's been 9 freaking hours!

Hey Megamillionare22,

Sorry for the delay in responding. You posted this on Sunday, and I am not at the office on weekends.

I have a few questions which should hopefully help me narrow down the problem:

- Is this desktop, browser, or mobile version?
- Is this the demo or full version?
- Which OS are you using, and what version is the OS?
- Which version of the game are you using? (Version number is below logo on title screen.)
- Which website did you use to obtain the game? (E.g. Steam, iTunes, GOG.com, etc.)

It sounds like there might be a problem with the download if you're missing folder "0" and that image, but it helps to know the specifics of the problem before I can suggest any solutions.

Dan Fedor - Founder, Blue Bottle Games

Thank you I bought this game on steam I believe I'm using windows 10, I'm using my laptop. I cant access the main menu because the game itself wont load but under the loading bar it says v1.15 1/6/17 and its the full version.

Nevermind I guess I just individually deleted all the neo scavenger files now it works. sorry for wasting your time. (the I just verified the files and all fixed.

No problem. I'm glad to hear you got it working again!

And thanks for sharing your solution, in case others come by with similar issues!

Dan Fedor - Founder, Blue Bottle Games