Game crash on start - Steam Version

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Game crash on start - Steam Version

Each time I start the game via Steam, an "Oops" dialog opens with notification of a game crash. Error logs are output to the game folder.
Error logs contain the following:

Unity Player [version: Unity 5.6.3p1_9c92e827232b]

Ostranauts.exe caused an Access Violation (0xc0000005)
in module Ostranauts.exe at 0023:00b3ae17.

Error occurred at 2020-09-12_120438.
D:\SteamLibrary\steamapps\steamapps\common\Ostranauts\Ostranauts.exe, run by dune_.
65% memory in use.
0 MB physical memory [0 MB free].
0 MB paging file [0 MB free].
0 MB user address space [3784 MB free].
Read from location 0000000e caused an access violation.

EDI: 0x0000000e ESI: 0x00005853 EAX: 0x00000000
EBX: 0x00000008 ECX: 0x011cdca0 EDX: 0x00000000
EIP: 0x00b3ae17 EBP: 0x018feb34 SegCs: 0x00000023
EFlags: 0x00210246 ESP: 0x018feb20 SegSs: 0x0000002b

Bytes at CS:EIP:
0f b7 37 53 56 83 c7 02 e8 30 1c 01 00 59 59 85

This is then followed by the stack output.

So far I have verified the game files using Steam, but this hasn't resolved the issue.


Do you happen to run Citrix on your machine? If so, does this help?

Dan Fedor - Founder, Blue Bottle Games