Black Screen on Android 9

3 posts / 0 new
Last post
#1
Black Screen on Android 9

Hi, i just updated to android 9 and tried to launch Neo Scavenger. After the loading screen i hear only the title music and can see only a black screen which is not responding to inputs. Is there a workaround or an update in the making? Was working fine on the same phone (galaxy s8+) with android 7...

Hi alexius,

I apologize for the issues with the black screen! It's possible this is a 64-bit vs 32-bit issue. When I made the game, it was a 32-bit app, and recent versions of Android have been switching to 64-bit.

Unfortunately, I don't have any immediate plans to update the app, as the person who helped me make the mobile version is no longer available. It's possible I may find someone new to help, but there isn't anyone lined-up yet.

The only other thing you could maybe try is to uninstall, remove all app data and cache data, and reinstall. It's possible some local data was corrupt, and it just coincidentally started when you updated the OS.

A word of warning, though: if this is a 64-bit compatibility issue, the app store might not show you 32-bit apps, or let you install them. I think apps you own are an exception to this rule, but I've never tried it.

Again, I apologize for the issues!

Dan Fedor - Founder, Blue Bottle Games

Hi again

Thanks for your reply :)

Ok your tip worked :D I uninstalled then reinstalled, cleared app data and cache and boom worked like a charm. A little sidenote. I installed neo scavenger on a clean internal storage. I completly wiped the internal storage before "updating". I got a little suspicion what might be causing trouble. Before you start the app for the first time, the os will mention that neo scavenger was made for an older version of android. You can either push abort or search for an update. The first time i pushed search for update made the screen go black and nothing happend anymore. The second time, after clearing the cache etc. I pushed abort and then I got the game to work. I don't know if this is the cause, but hey maybe this is usefull information for you.

So thanks again and i really hope you can update the game, because i think its really great and one of the best you can get on android.