Black screen with music (steam version)

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Black screen with music (steam version)

Hi,

I get a black screen whenever I start the game from steam. The music plays in the background. I have tried loading a previous beta version in which did not work. Have tried clearing save games and preferences.

Help would be appreciated!

Hi crypitkal,

Sorry to hear the game's giving you trouble! A black screen with music might be a matter of bad save data, but we should sort out a few details first.

1 - Are you able to see the version number of the game when launching from Steam? It's usually on the loading screen and below the logo on the title screen.

2 - Are you opted-into any of the betas? If you right-click on the game, choose Properties->Betas Tab, does it say "NONE - Opt out of all beta programs" or something else?

3 - Is the black screen appearing when you try to load a save game? Or is it happening before that?

Hopefully, with the above info, we can narrow down the issue and get you playing again!

Dan Fedor - Founder, Blue Bottle Games

Hi Dan,

1 - No, the black screen starts instantly as soon as i open the game. All I can see is the game's mouse icon which i can move around.
2 - I tried opting into a beta program, and opted out. In both cases the problem persists
3 - it happens as soon as i open the game from a shortcut (I have tried opening as admin, from the game files too), or from steam itself.

thanks

Hey Dan,

if you don't have a fix for this, could i get access to the browser version? I could provide proof of the fact that i bought this on steam somehow.

Cheers

Hi cryptikal,

Sorry for the delay! I'm not as active online during weekends.

We can switch your account to browser access if it comes to it (or even try downloading the version on this site), but I'd like to try one thing first.

Based on the symptoms, I *think* what might be happening is that there's a saved game setting preventing load of the game. Something like a bad save file, but the file used to store graphics prefs and such.

If you go to this page:
https://bluebottlegames.com/node/762

you can find the folder under which your game stores shared object files, where it says "Where are the save games stored?"

Note that the game will generate a folder like this based on where the executable was launched, so there could be multiple copies if you've launched the game from multiple places. The main thing to look out for is the "path-to-game" matches the Steam version you're running.

E.g. a typical Steam case might look something like this:
C:\Users\_______\AppData\Roaming\Macromedia\Flash Player\#SharedObjects\______\localhost\Games\SteamLibrary\steamapps\common\NEO Scavenger\NEOScavenger.exe

where _____ is unique to each user.

Once you find this folder, make sure NEO Scavenger is closed. Then try deleting all files within the above folder. We're mainly aiming to remove .sol files, but it's safest to do them all. (And if you want to try and restore your save file, make a backup of nsSGv1.sol)

Once that folder is empty, try relaunching the game. And let me know if that makes any difference!

Dan Fedor - Founder, Blue Bottle Games

Hi Dan,

No worries about the delay and thanks for the detailed reply. I tried this fix (deleted all .sol files) and unfortunately it did not work... Still looking at a black screen with music and the mouse cursor :(

Maybe it is of note that the game does not re-generate those files when i launch it?

Perhaps browser version may be the way to go...

Cheers

Hm. Your note does seem significant. Usually, the game will at least generate a nsTest.sol file in the folder it is using for save info. But that could be either because the game cannot generate the file, or it is doing it in another place.

Ok, let's setup your account here to access the browser and downloaded versions. You'll be able to try them here:
https://bluebottlegames.com/games/neo-scavenger/full-version

If you're willing to debug the Steam version a bit more, there are two things we can try.

See if there's a log:
1 - LaunchNEO Scavenger on Steam.
2 - When you hear the starting music, close the app.
3 - Open any text editor, and paste.
4 - Does any text appear?

Try moving NEOScavenger.exe:
1 - Find your NEO Scavenger Steam folder.
2 - Move it somewhere else.
3 - Try launching it directly by double-clicking the exe.
4 - Does that do anything different?

Dan Fedor - Founder, Blue Bottle Games

Thanks Dan that beta link appears to be working! Excited to play this again, it's been like 6 years since i last played it!

Anyway, here's what happens when i copy paste:

Parsing mod list.
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/neogame.xml
Error #2032

File not found.

Trying separate data tables...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/gamevars.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/chargeprofiles.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/containertypes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/itemtypes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/treasuretable.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/attackmodes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/hextypes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/conditions.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/factions.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/creatures.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/creaturesources.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/encounters.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/headlines.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/datafiles.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/camptypes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/battlemoves.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/maps.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/encountertriggers.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/itemprops.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/ingredients.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/recipes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/barterhexes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/forbiddenhexes.xml
Loading mod data file...complete
Parsing mod data file...
Loading mod data file...file:///D|/Program Files (x86)/Steam/steamapps/common/NEO Scavenger/data/dmcplaces.xml
Loading mod data file...complete
Parsing mod data file...
Parsing image list.
Loading images...
Parsing game vars.
Creating charge profiles.
Parsing container types.
Parsing item types.
Parsing treasure types.
Creating attackmodes dictionary.
Parsing hex types.
Parsing player conditions.
Parsing factions.
Parsing creatures.
Creating creature sources.
Parsing encounters.
Creating headlines vector.
Creating datafiles.
Parsing camp types.
Parsing battlemoves.
Creating map dictionary.
Parsing encounter triggers.
Creating item props.
Creating ingredients.
Parsing recipe hints.
Parsing barter hexes.
Creating forbbiden hex dictionary.
Creating DMC Places.
Updating template-based items.

_____________________________

besides that, moving the neoscavenger steam folder did nothing.

Glad to hear it's working!

And thanks for trying those additional steps. It's a bummer it didn't get sorted, but as long as you can still play, I guess that'll do :)

Dan Fedor - Founder, Blue Bottle Games

forgot to give you a final answer on this, thanks for everything! ended up playing the game loads (in the browser), its a very well crafted experience and im very much looking forward to your next game :)

Cheers,
Ascanio

I've had the same exact thing on mobile, but it's more precise when it comes to occuring; it usually only happens when I open the app whilst offline. I'm not sure if this is because the mobile version uses cloud saves or not, but if you start the app online and go back offline there's no real problem until you start a new game (continuing one still works fine) which gives off a similar effect.

Roses are red,
Been playing so great,
Your whole body is in an inflammatory, 'potentially' fatal state.