Android version continue button doesn't work

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#1
Android version continue button doesn't work

Version: 1.28 Mobile B4412
Android Play Store Version, not browser obviously
Android Version 6.0.1 Galaxy S7

A while ago I had a game saved and I forgot to update the game for several months. I updated it and the continue button only flashes when I click it, but it does not start the game. I thought the game must have been corrupted from the late update, so I start a new game and then quit after the intro, start the game again and it still doesn't work. I can't play the game anymore, please, send help.

Hi ColonelKernel,

I apologize for the strange behavior. Would you mind trying the following steps to see if it might be settings or data/cache related?

1 - In Settings->Storage->Games->NEO Scavenger Mobile, tap "Clear Data."
2 - In Settings->Apps & notifications->NEO Scavenger Mobile, tap "Force Stop."
3 - In Settings->Apps & notifications->NEO Scavenger Mobile, tap "Uninstall."
4 - Reinstall NEO Scavenger Mobile from Play Store.
5 - Launch the game.
6 - Does "Continue" button show? Or does it say "Full Version?" If "Continue" is there, proceed to 7.
7 - Tap "New Game."
8 - Choose "Athletic," and "Confirm" twice to start opening encounter.
9 - Use "Athletic" to dive out window. Confirm encounter screens until you are standing on map.
10 - On Main Menu, tap "Save & Quit."
11 - Tap "Continue."

If you reached #11, it should restore where you left off outside cryo. And hopefully that was all we needed to jog the game's memory.

But if any of those steps failed along the way, let me know!

Dan Fedor - Founder, Blue Bottle Games